Changelog

Customer Requests

Before HostAI, managing guest concerns meant manually checking inboxes and relying on team members to surface urgent issues. It worked—until it didn’t. As Beckon Homes expanded, critical guest issues could get buried, delayed, or missed entirely.

Before HostAI, managing guest concerns meant manually checking inboxes and relying on team members to surface urgent issues. It worked—until it didn’t. As Beckon Homes expanded, critical guest issues could get buried, delayed, or missed entirely.

With Customer Requests, you can:

Improvements

• Track feature demand across your customer base
• Filter requests by customer revenue, size, and tier
• See the features that specific customers have requested and what you've delivered for them
• Give your team full context about who needs each feature and why

Enable Customer Requests today to bring customer focus to all of your teams. Learn more